ACCESSIBILITY AT FOUNDRY
At Foundry, we believe in equal opportunities for disabled people and have taken steps to ensure their experience at our venues is as good as possible.
Both Foundry and Studio venues are accessible and wheelchair friendly. Foundry live shows have a disabled viewing platform that can accommodate up to 8 people at any one time, however we are not currently able to offer this for Studio shows, or for clubnights.
We also offer a free personal assistant pass per ticket holder, for customers with access requirements, which can be booked directly with the venue. Personal assistant ticket holders should be able to meet the needs of, and assist, the person they are accompanying at the event.
Customers with access requirements are advised to purchase a ticket for the event they would like to attend. Once you have purchased a ticket, you should then fill out our accessibility application form here.
To book a personal assistant pass or disabled viewing platform space, or simply to inform us of your accessibility requirements, please fill out our accessibility application form HERE or contact the Box Office on 01142228777 who can assist you. Letting us know your access requirements in advance will ensure your needs are met.
Please Note: this form can also be filled out by people with temporary access requirements, such as broken legs, pregnancy etc.
Foundry follows Attitude is Everything’s guidelines to improve Deaf and disabled people's access to live music by working in partnership with audiences, artists and the music industry.
If you are interested in the work Attitude Is Everything does, then please visit their website to get involved or donate - www.attitudeiseverything.org.uk
ACCESSIBILITY ADDRESS BOOK
Foundry runs an Accessibility Address Book. The Accessibility Address Book is a database in which we store customers’ access requirements. If you choose to have your information added to the address book you will only need to fill out the Access Requirements Form once. Once you have bought tickets for events in the future, you will simply need to contact us via email@example.com to let us know which event you are attending. We will then ensure your access requirements are passed onto the Duty Manager.
If you would like to be added to our Accessibility Address Book, please select the appropriate answer when next filling out the accessibility application form.
If you require any more information on the Accessibility Address Book, please contact our team on 01142228777 or by emailing firstname.lastname@example.org
PERSONAL ASSISTANT TICKET SCHEME
Deaf and disabled customers, who would be unable to attend an event without assistance, are entitled to a free ticket for their 'Personal Assistant/Carer'.
- Once you have purchased a ticket, you should then fill out the accessibility application form.
- The accessibility application form will ask you to state if a personal assistant ticket is needed.
- If you state you require a personal assistant, your personal assistant’s name will be added to the guest list. This can be redeemed on the evening of the event from the Box Office.
Please note that our staff are not trained to lift or carry people who may need help or to assist with personal or medical needs. We provide a free personal assistant ticket in order that customers with these needs may be able to attend.
For any queries regarding our personal assistant ticket scheme, please contact our helpdesk on 01142228777 or by emailing email@example.com
Guide/assistance dogs are welcome in all our venues. We advise customers who require the assistance of a dog, to fill out our access requirements form which can be found here or by contacting our helpdesk team on 01142228777 or firstname.lastname@example.org
USE OF STROBE LIGHTING / STROBOSCOPIC LIGHTING EFFECTS AND OTHER STAGE EFFECTS
Strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during shows in our venues. If you have concerns, please contact the venue in advance or speak to the duty manager on the night.
ON THE NIGHT
Customers who have filled out an accessibility application form should report to the box office on the night of the event. Our box office staff will be able to direct you to the Duty Manager, or a member of security, who can provide any access information you may need, and will ensure every effort is made to meet your requirements.
The Foundry (Including Studio & Fusion, the 2 smaller rooms) is located on Level 2 of the Students' Union building. There is a step free entrance to the venue via the East Entrance (Next to Interval Bar). If you are entering via the main entrance, there are steps down to the venue next to the Box Office. However, there is also an elevator down to Level 2 located within the Students' Union building. If you require the use of the elevator, please speak to the Duty Manager or a member of securty who can assist you.
In Foundry, there is a raised platform at the rear of the venue, which is where the disabled viewing platform will be set up for live gigs. Unfortunately, this is not available at any of our club nights, or in Studio. Other than the raised platform in Foundry, the entire venue is step free.
There are lowered bars in each of our venues, which are accessible for people in wheelchairs. In Foundy, this is located at the left hand side of the largest bar. In Studio and Fusion, this is located on the right hand side of the bar.
Disabled Toilets are located in Foundry and Fusion, these are accessible via a Radar Key. If you do not have a Radar Key, but require access to the Disabled Toilets, please speak to a member of our security team. There are no toilet facilities in Studio. There are also gender neutral toilets available. If you require access to the gender neutral toilets, please speak to a member of security,
For most events, there is usually no seating available in Foundry or in Studio. There is a seating area available in Fusion, however this room is not always in use at every event. Should you require a seat during any event, please speak to a member of security who can direct you to the nearest seating area.
There is a cloakroom, should you require it, available in the atrium which is the main exit of the venue.
At the end of all our events, the main exit is via the atrium, past the cloakroom, and out of the East Entrance, which is step free.
Should you require any assistance during your time at Foundry, please do not hesitate to speak to the Duty Manager, or one of our highly trained members of security.
If you would like to take a look around Foundry before you arrive, you can take the digital tour HERE.
We're always looking to ways to improve the experience at our events for people with disabilites. We welcome feedback on access issues at the venue. Please contact us via email@example.com.